Data handling

In plain words: what we keep when you use Locale Score, where it lives, how long it stays, who can see it, and how to have it removed.

What we store

• When you run a score: the business name, the website, and the phone number you enter, and what the run found — including the answers the AI assistants gave about the business.
• When you send the contact form: your name, your email address, your business name if you give it, and your message.

That is the list. We do not store passwords, and a score never asks for one.

Where it lives

On our own server. It is not sold, and it is not shared with other companies. The checks a score runs read public information about your business — your listings, your reviews, your website — the same things your customers see.

How long we keep it

• Score records are deleted 24 months after your business’s most recent run. Run the score again and the clock starts over: a record you keep using stays alive, and a record nobody touches is removed two years after its last run.
• Contact-form messages are deleted 12 months after they arrive.

Want yours gone sooner? Ask any time — see below.

Who can see it

You, and our team — the people who run Locale Score and answer for your score. Nobody else. A score you run is not published, and your record is not shown to other businesses.

How to ask for deletion

Send the contact form and say you want your information deleted. Tell us the business name and the website or phone number the score was run under, so we can find the right record. We will delete it and reply to confirm it’s done.